Privacy Policy
Protecting your private information is important to us. This Privacy Policy applies to www.castlekeyp.com and CastleKeyp Corporation and its affiliated products and services and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to CastleKeyp include www.castlekeyp.com (the “Site”) and CastleKeyp Corporation and its affiliated products and services. CastleKeyp is a Membership Database whose contents are almost completely end-to-encrypted, meaning that CastleKeyp has access to very limited amount of its customers’ personal information. By using CastleKeyp, you consent to the data practices described in this Privacy Policy.
This Privacy Policy applies when you use our Site or our mobile application offered by CastleKeyp through the App Store or Google Play (the “App”, and collectively with our Site, the “Services”), and when you communicate with us about your use of or features on the Services.
Collection of your Personal Information
You will have the opportunity to upload to the Services any number of documents, which we will store and make available on your behalf. Those documents may contain highly sensitive information, including social security numbers, driver’s license or other government issued identification cards and numbers, important financial documents, and other information of a highly sensitive nature (collectively, “Your Content”). All of Your Content will be end-to-end encrypted using commercially available encryption technologies while on our servers.
In order to better provide you with our products and services, CastleKeyp may collect certain personal information from you, including:
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First, Maiden and Last Names
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E-mail Address
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Profile Photograph (limited to main profile photograph and never to include any photograph or document uploaded to “My Safe”)
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Payment information
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Information we may collect automatically as you navigate the Site or use the App, which may include information about your browser or mobile device, your Internet service provider, geolocation and your IP address.
You may be required to provide this personal information to us when you elect to use certain products or services available on our Services, or when you correspond with us. We may also collect it automatically as you use our Services.
We may use your personal information: to create your account, when you register to use our Services, and to provide you our services otherwise; to send you special offers from selected third parties or about our own other offerings; to communicate with you about our Services; when you enter into a transaction on our Services; to carry out our obligations or enforce our rights; to provide you notices about our Services or other services we may offer; to allow you to participate in interactive features of the Services; for product and service development; as needed in our business; in any other way you describe when you provide us the information; and in any other way we notify you at the time we collect the information, or as you request from us.
Sharing Information with Third Parties
CastleKeyp may share data with trusted partners to help perform statistical analysis, send you email, provide customer support, help us provide our Services, help us understand our audience, and for marketing purposes.
CastleKeyp may disclose your information, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process; (b) protect and defend the rights or property of CastleKeyp or any third party; (c) to enforce our rights or our agreement with you; and/or (d) act under exigent circumstances to protect the personal safety of users of CastleKeyp, or the public.
We may also share your information with a successor to our business, whether by sale of all or substantially all of our assets, or by merger, change of control or through some other corporate restructuring or reorganization.
Automatically Collected Information
Information about you, your computer hardware and software, and your Internet service provider may be automatically collected by the Services. This information can include: browser type, access times and referring website addresses and device ID numbers. This information is used for the operation of the Services, to maintain quality of the Service, and to provide general statistics regarding use of our Services.
Deleting your Account
If you wish to delete your account with us, you may contact us at feedback@castlekeyp.com. Upon receiving your request, we will delete all of Your Content from our servers, and delete any other information you have about you, to the extent such information is not required as part of our business otherwise (e.g., for tax, recordkeeping or legal purposes).
Children Under the Age of Thirteen (13)
We do not knowingly collect personal information directly from children under the age of thirteen (sixteen in California). If you are under thirteen (sixteen in California), do not use, or register on, the Site or any App, make any purchases through the Site or the App (if such feature is available) or use any of the interactive or public comment features of the Services (if such feature is available).
If we learn we have collected personal information directly from a child under thirteen (sixteen in California), we will delete that information. If you believe we might have any information collected from a child under this age, please contact us at feedback@castlekeyp.com.
Do Not Track
Do Not Track (“DNT”) is a concept promoted by certain regulatory authorities and industry groups for development and implementation of a mechanism that would allow internet users to control the tracking of their online activities across websites. Currently, various browsers (including Internet Explorer, Firefox, and Safari) offer a DNT option that allows a user to set a preference in the browser to not have his/her activities on the internet tracked. You can usually access your browser's DNT option in your browser's preferences. When a user’s browser is set to DNT, some cookies and other tracking technologies may become inactive, depending on how the website visited responds to DNT browser settings. If that occurs, the website visited will not recognize you upon return to that website, save your passwords or user names, and some other features of a website may become unavailable or not function properly. Given lack of comprehensive guidance on the use of DNT, at this time, our Services may not honor DNT settings.
Security of your Personal Information
CastleKeyp has implemented measures intended to secure your personal information from unauthorized access, use, or disclosure. CastleKeyp uses end-to-end encryption to protect Your Content.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and Your Content, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet and in cloud based services which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through the Internet cannot be guaranteed.
Changes to this Privacy Policy
CastleKeyp reserves the right to change this Privacy Policy from time to time. Your continued use of the Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the revised Privacy Policy.
California Residents
California Civil Code Section § 1798.83, known as the “Shine The Light” law, permits users of our Site who are California residents to request and obtain from us a list of what Personal Information (if any) we disclosed to third parties for direct marketing purposes in the preceding year, and the names and addresses of those third parties. You may request this information from us no more than once a year, but such request will be handled by us free of charge to you. To make such a request, please send an email to feedback@castlekeyp.com.
Contact Information
CastleKeyp welcomes your questions or comments regarding this Privacy Policy. If you believe that CastleKeyp has not adhered to this Privacy Policy, please contact CastleKeyp at:
Email Address: feedback@castlekeyp.com
Effective as of November 15, 2021.
